Terms & Conditions

Daisy Chain Plant Nursery LtdDaisy Chain Plant Nursery


Terms and Conditions


Your order is accepted in accordance with our terms and conditions as set out below.  We advise you to read through and understand them before you make a purchase from our website: www.daisychainplantnursery.co.uk


We make every effort to ensure the descriptions of our plants as set out on our website are accurate, however, plants by their nature can vary in size, colour and are dependent on the seasons.  The information, images and descriptions on the website are for guidance only.

Plants available for sale are subject to reaching our high quality standards and our having sufficient stock levels.

We will always treat your plants with the greatest of care.  Larger plants including flowers may be lightly trimmed when packing for ease of delivery and damage limitation, this will not affect the quality of the plants whatsoever.


Orders are accepted at our discretion.

You are responsible for the accuracy of the order and any information given at the time of ordering.

Confirmation of your order and delivery information is sent by email.

Any part of your order paid for that subsequently cannot be fulfilled for any reason will either be refunded or an alternative will be offered.  We will contact you in the first instance to discuss your options.

All plants are inclusive of VAT however any part of any order for delivery will be subject to packaging and delivery costs.


All plants must be paid for at the time of order.

We accept payment by credit or debit card, Paypal or BACS transfer.  We do not accept cheques unless by prior agreement in writing.

We will charge your credit/debit card or Paypal account at the time of order.

We do not store your credit/debit card details.

We will take all reasonable care of any information you supply in connection with your order but cannot be held responsible for any loss you may suffer if unauthorised access to any data, including your credit/debit card data occurs when you are accessing or placing an order on our website.


We deliver to UK mainland only.

All orders will normally be delivered by courier within 14 working days.  Alternatively orders may be collected  directly from the nursery by arrangement.

The following delivery charges apply: £10.00 flat rate.

All plants should be unpacked upon delivery.  They need air, light and water to survive.  They will not survive if left in their packaging for any undue length of time.

We want you to be happy with your purchases.   However, in the unlikely event that you are not completely satisfied with any part of you order upon delivery please contact us (contact details below) and we will investigate your concerns.


To get the best results from you plants, please follow any instructions given with the plants.

If your plants fail to survive for any reason please contact us for advice, (contact details below).

We pride ourselves in providing outstanding quality plants.  We have a no quibble two year hardy plant guarantee, and will exchange or refund any hardy plant that fails to survive providing aftercare instructions have been followed.  We may ask for proof failure including the return of the failed plant.  We reserve our right to ask for proof of purchase.


If for any reason you are not completely satisfied with your purchase with 14 days of receipt, we will refund or replace your plant(s) at no extra charge.


In accordance with the Consumer Contracts Regulations you have the right to cancel your order up to 14 working days from the day after you receive your goods.


We do not store your credit/debit card details.

We treat any personal details or information we hold on you in accordance with the Data Protection Act.

We do not share any of your personal details or information with any other organisation.

If you do not wish us to contact you with news, offers or marketing information please tell us (contact details below)


Head Office: Daisy Chain Plant Nursery Ltd, Tanrallt, Capel Bangor, Aberystwyth, Ceredigion SY23 4EL

Email: info@daisychainplantnursery.co.uk

Telephone: 01970 880909


These Terms & Conditions are in addition to your statutory rights.


Daisy Chain Plant Nursery Ltd – Registered England & Wales – 9671242